Returns & Exchanges
At NUIT Clothing Atelier, we take pride in our artisanal craftsmanship and want you to be completely satisfied with your purchase. If your selection does not meet your expectations, we offer returns on unworn, unwashed items within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Email our concierge team with your order number and the reason for your return to receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
- 3.Ship the Atelier
Affix the provided shipping label to your parcel and drop it off at any authorized courier location; please retain your tracking receipt.
- 4.Quality Inspection & Refund
Once our artisans inspect the returned garment for quality, your refund will be processed to your original payment method within 5-7 business days.